Cashless Claims Desk, Pre-Auth & TPA Adjudication

Hospital Insurance & TPA Software,
Accelerating Cashless Approvals & Payouts.

Empower your hospital’s TPA desk with automated pre-authorization forms, payer-specific rate tariff locks, digital claims dossier bundling, copay calculations, and dispute-free reconciliations.

4.9/5 Rating (Over 200,000+ Cashless Claims Processed)
98% First-Pass Claim Approval
PM-JAY & CGHS Compatible
Core Capabilities

Intelligent TPA Desk & Cashless Claim Suite

Designed to reduce patient discharge delays, eliminate claim repudiations, and streamline insurance company collections.

Rapid Cashless Pre-Authorization

Auto-fill standardized pre-auth requests with patient demographic data, diagnosis codes, procedure cost estimates, and clinical justification.

  • ✓ 1-Click pre-auth form PDF generation
  • ✓ Initial sanction tracking & enhancement requests
  • ✓ Payer query notification management

Multi-TPA Agreed Tariff Master

Enforce negotiated package rates per insurance company (e.g. Star Health, Care, Medi Assist, Paramount) to prevent billing rejections.

  • ✓ TPA-specific room & ICU ceiling rates
  • ✓ Surgical package rate auto-capping
  • ✓ Non-empaneled reimbursement rate fallback

Copay, Deductible & Patient Share

Automatically segregate non-payable medical items, gloves, disposable syringes, and copay percentages for clear patient settlement.

  • ✓ Automated non-payable consumables breakdown
  • ✓ Policy copay ratio calculation (10%, 20%)
  • ✓ Zero dispute transparent discharge bills

Complete Claims Dossier Bundler

Compile discharge summaries, itemized hospital bills, lab investigation reports, radiology films, and pharmacy receipts into one click.

  • ✓ 1-Click unified claim bundle compilation
  • ✓ Barcoded patient identification on all pages
  • ✓ Digital doctor signature certification

Claim Adjudication & Settlement Ledgers

Track submitted claims from submission to bank settlement. Reconcile TPA payment advice notes (remittance scrolls) with outstanding dues.

  • ✓ TPA-wise outstanding claim aging buckets
  • ✓ Disallowance & deduction analysis reports
  • ✓ Remittance advice scroll auto-matching

Government Health Schemes (PM-JAY & CGHS)

Manage Ayushman Bharat PM-JAY packages, CGHS, ECHS, and State Government Arogyasri schemes with specific package tariff adherence.

  • ✓ Scheme beneficiary verification and card logging
  • ✓ Scheme package code mapping
  • ✓ Scheme-compliant claims export formats
Complete Coverage

All 16 Insurance & TPA Sub-Modules

Every operational step from patient insurance policy verification to final settlement advice reconciliation.

Insurance Company Master

Maintain registry of primary insurance companies, contacts & empaneled terms.

TPA Entity Master

Configure Third-Party Administrator relationships, portal URLs & desk contacts.

TPA Tariff Sheet Master

Configure customized room, procedure & consultation agreed rate sheets.

Pre-Auth Request Generator

Standard pre-authorization form with auto-filled clinical justification.

Enhancement Request Desk

Submit supplementary cost increase requests during prolonged IP stays.

Patient Policy Verification

Verify policy number, sum insured, corporate group ID & validity dates.

Cashless Admission Tagging

Tag IP admissions with approved initial sanction amounts.

Copay & Deductible Engine

Automated calculation of patient-payable deductibles and consumables.

Discharge Bill Itemization

Generate standard insurance-formatted itemized hospital bills.

Claims Dossier Bundler

Package discharge summary, lab reports & medicine receipts in one PDF.

Claim Submission Register

Track submitted claim dossiers with tracking numbers & dispatch dates.

TPA Query Response Desk

Log and manage queries raised by TPA medical scrutiny officers.

Remittance Scroll Matcher

Auto-reconcile bank NEFT scrolls with individual patient claim numbers.

Claim Disallowance Analytics

Analyze deductions, rejected items & short-settlements by insurer.

Public Scheme (PM-JAY) Desk

Handle Ayushman Bharat and state government health scheme beneficiaries.

Corporate Empanelment Desk

Manage direct corporate credit arrangements, MOUs & employee rosters.

Streamlined Process

5-Step Cashless Claim & Settlement Lifecycle

Standardized hospital insurance procedure ensuring rapid approvals and zero financial disputes at discharge.

01

Pre-Auth Request

TPA desk generates pre-auth form with patient ID, estimated treatment cost & clinical notes on admission.

02

Initial Sanction

TPA issues initial approval letter; hospital sets initial credit limit and proceeds with clinical treatment.

03

Stay & Running Bill

All procedures, ICU days, lab tests, and medications are billed in real time against approved TPA tariffs.

04

Final Approval & Discharge

Final bill dossier submitted to TPA; final sanction received, patient settles copay/deductibles and is discharged.

05

Remittance Settlement

TPA releases payment to hospital bank; system auto-matches remittance scrolls and closes open receivable ledgers.

Live Console

Hospital TPA Desk & Claims Monitor

Real-time tracking of active cashless admissions, pre-authorization statuses, and claims awaiting remittance.

28 Patients
Active Cashless IP Admissions
Currently in hospital beds
₹18.4 Lakh
Pre-Auth Sanctioned Today
Average approval: 42 mins
6 Claims
Pending Final Approval
Discharge dossiers under scrutiny
₹64.2 Lakh
Claims Recovered This Month
Zero unaccounted disallowances
Live TPA Cashless Pre-Auth & Claim Adjudication Status Payer Portal Sync Live
Claim Ref / UHID Patient Name TPA / Insurance Co. Diagnosis / Procedure Bill Amount Sanction Amount Desk Status
CLM-2026-9921
UHID: HERP-8812
Ramesh Chandra (M/56) Medi Assist (Star Health) Coronary Angioplasty (PTCA) ₹1,85,000 ₹1,75,000 Final Approval Granted
CLM-2026-9922
UHID: HERP-8819
Sunita Saxena (F/48) Paramount TPA (Care Health) Laparoscopic Cholecystectomy ₹62,000 ₹50,000 Discharge Bill Under Scrutiny
CLM-2026-9923
UHID: HERP-8825
Vikram Malhotra (M/62) Vidal Health (HDFC ERGO) Total Knee Replacement (TKR) ₹2,10,000 ₹1,50,000 Enhancement Requested
CLM-2026-9924
UHID: HERP-8830
Anand Verma (M/39) MDIndia Healthcare (Niva Bupa) Dengue with Thrombocytopenia ₹38,000 ₹35,000 Initial Sanction Approved
CLM-2026-9925
UHID: HERP-8838
Kusum Devi (F/67) Ayushman Bharat (PM-JAY) Cataract Surgery with Foldable IOL ₹18,000 ₹18,000 100% Scheme Approved

Accelerate Cashless Approvals & Settle Claims Faster

Eliminate manual insurance paperwork delays, speed up patient discharge, and eliminate claim repudiations with H-ERP.

Got Questions?

Frequently Asked Questions

How does H-ERP speed up cashless pre-authorization with TPAs?
H-ERP auto-populates the standard cashless pre-authorization form with patient demographic details, initial diagnosis, proposed procedure codes, and estimated length of stay, reducing paperwork preparation time by 80%.
Can hospitals configure agreed rate tariffs per TPA and Insurance company?
Yes. H-ERP supports customized tariff master sheets per insurance provider, automatically applying negotiated room rates, doctor fees, and surgical package caps during billing.
How are patient copayments and non-medical deductibles managed?
The system automatically splits the bill into approved cashless insurance portions and patient-payable amounts (copay, deductible, and non-medical consumables), preventing billing disputes at discharge.
Does H-ERP support government health schemes like PM-JAY, CGHS, and ECHS?
Yes. H-ERP is fully compatible with state and national public health schemes, supporting standard scheme packages, beneficiary card validation, and claim submission dossiers.